Marc Gordon is marketing communications and business relationship expert with over 25 years of hands on experience and the president of his own agency. He has been referred to as “Canada's Marketing Superstar” by the Oprah Winfrey Network. Since 2003, Marc has studied, written, and spoken about how companies can cultivate or ruin relationships as the result of how they communicate through marketing and customer service. Marc travels all over the world to train and educate organizations in the art of using customer service in tandem with marketing. His clients include Canada Post, The Canadian Securities Exchange, Johnson & Johnson, and presidents and CEOs of Fortune 500 companies. His article series, High 5 For Business, is the number one syndicated business column in the world, appearing in over 300 trade and business publications in six countries. In addition to being listed as one of the Top 100 Marketing Experts to Follow on Twitter, Marc is also a regularly quoted expert, having been featured in the Toronto Star, Globe and Mail, The National Post, Rogers Media, and the CBC. Marc's true talent lies in understanding how people react to marketing messages. With over 25 years honing his marketing skills for both his own company and those of his clients, Marc has become one of the leading authorities on relationship building for business.