As a keynote speaker, leadership consultant, and MBA professor, Karin helps leaders improve business results by building deeper trust and connection with their teams. A former Verizon Wireless executive, she has over two decades of experience in sales, marketing, customer service, and human resources. A few highlights from her time at Verizon include: developing a 2200 person sales team that led the nation in store sales to the small and medium business space and transforming customer service outsourcing (10,000 people across 27 centers) to achieve parity with internal centers by building strong cultures that deliver positive customer experiences. Recently, Karin was recognized on Inc's list of 100 Great Leadership Speakers For Your Next Conference, American Management Association's 2015 Leaders to Watch, and one of the top 100 thought leaders in Trusted Business Behavior by Trust Across America. Her award-winning blog, Let's Grow Leaders, has grown into a highly interactive, international community. Her book, Overcoming An Imperfect Boss is available on Amazon. He next book, Winning Well: A Manager's Guide to Achieving Results Without Losing Your Soul is being published by AMACOM this Spring. Karin has a BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she currently teaches in the MBA and Executive Education programs.                                                                                                                                                       Karin lives outside of Washington, DC.She knows the stillness of a yogi, the reflective road of a marathoner and the joy of                                                                                                                                                               being a mom raising emerging leaders. Ultimately, it's about Confident Humility.
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To Tell The Truth: Managing the Art of the Tough Conversation

Karin Hurt

Do you have a tough conversation you know you need to have, but are avoiding at all costs? Have you ever regretted not having a tough conversation, as you watched someone you truly care about get into deeper trouble by repeating a pattern you didn’t address? If you knew someone had your very best interstate at heart, would you want them to tell you the truth?

One of the greatest gifts you can give another human being is to help them discover the truth.

In this session, Karin Hurt shares her Winning Well model of managing tough conversations. You will learn the art of balancing the vital internal mindset of confident humility, with the external balance of results and relationships to have more meaningful conversations and lasting impact.

You will learn:

-The INSPIRE method of delivering tough feedback
-How to ask strategic questions that get to the heart of the conversation
-How to have a tough conversation with your boss

And much more!

what you get

  • Last up to one hour
  • Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
  • Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support