The Service Profit Chain
Understand how you can use the principles of The Service Profit Chain to create an outstanding service business. Mike will take you through the why, the what, and the how of this inspiring frame work that is at the foundation of all the best service business in the world.
Every Program Purchase Includes
- Gear Checks and Pre-Call Rehearsal: Your Geniecast Experience Specialist will test the audio, video, and internet connection for your primary location as well as the Genie (Presenter).
- Expert Feature Management: Customized features are available to Cast participants per Client specification.
- Live Technical Support: We’re with you every step of the way to ensure a smooth end-to-end Cast experience.