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The Customer Loyalty Myth
The Missing Link to Leverage Client Satisfaction and Loyalty into Exponential Growth.
The Loyalty Myth is the belief that your business can grow at the pace you desire simply by creating great client experiences, total client satisfaction, and unwavering loyalty. While these are important, they usually only results in incremental growth. The Missing Link is leverage. Leveraging all your hard work into significant word of mouth, referrals, and introductions. Turning your customers or clients into active advocates.
You will discover:
- Why satisfied and loyal clients aren’t enough to create exponential growth.
- The power of cultivating Engaged Clients
- 3 critical strategies that create Engaged Clients
- The role of every member of an organization in creating engagement and leverage.
what you get
- Last up to one hour
- Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
- Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support