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Jason Young has been called a “rare breed” when it comes to developing leaders, teams and customer service initiatives. As a former senior-level manager at Southwest Airlines, Jason learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company's innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today. Driven by the need to extend his unique insight in leadership development to others outside Southwest, Jason separated from the pack, when he left the airline to launch his own consulting practice to focus on corporate training and development services provider specializing in leadership, customer service and culture. Today, as president of LeadSmart, Inc., Jason shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including Starbucks, Radio Shack, Coca Cola and Tyson Foods, to name just a few. As a highly sought after motivational speaker, Jason offers insights and practical ideas that can be implemented immediately. His keynote presentations and training programs are in demand for audiences of all types – from senior level executives to front line employees. Jason's messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work. The result is an inspirational encounter that resonates long after his presentation is over.

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Team Smart: Teams Skills that Work

Jason Young

The only way to achieve more, better, faster is through empowered, motivated and high-performing teams that work together to achieve common goals. Building productive teams and instilling a team attitude is often the most difficult challenge – even for the most experienced manager. Team Smart covers the key skills required by anyone that leads a team or those required to work within one. The main areas in addressed are this workshop team building, team management, the individual’s roles within the team, communication and problem solving methods and techniques will also be discussed with regard to practical applications within a team structure. TeamSmart will provide the opportunity to develop skills and practice techniques required for leading teams of any kind.

what you get

  • Last up to one hour
  • Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
  • Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support