Scott McKain is an internationally known authority who helps organizations create distinction in every phase of business, and teaches the “Ultimate Customer Experience.” His programs benefit from three decades of experience and he has spoken before and consulted with the world’s most influential corporations. Scott creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your customers, and how to stand out and move up, regardless of the economic climate in your industry.

Scott has been honored with induction into the "Sales and Marketing Hall of Fame,” and the “Professional Speakers Hall of Fame.” He is a member of Speakers Roundtable— an elite, invitation-only group of twenty business speakers considered by many to be among the best in the world. He is also the founder of a consulting and training company that explores the role of ultimate customer experiences in creating enhanced client retention and revenue, and is the author of three Amazon #1 business bestsellers which teach how to expand profits, increase sales, and engage customers.

•The Miami Herald and thirty other leading newspapers named the original edition of Scott’'s book “Create Distinction,” as one of the ten best business books of the year.
•He has presented his business strategies on platforms in all fifty states and seventeen countries.
• He is on the Board of Officers and Directors of a half-million member educational organization, Board of Directors of National Safety Council, and Board of Directors of a multi-million dollar charitable foundation.
• He is Founder & Owner of a training company with a multi-million dollar interactive online platform.
•Clients include the world’s most progressive corporations including Apple, BMW, Cisco, Intel, Bank of America, ING (India), Juniper Networks, Chrysler, Bridgestone, Merrill Lynch, and many more.

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Standing Out and Moving Up in Times of Change: Create Distinction

Scott McKain

Change is certainly not a novel phenomenon, but in many ways the pace of change we are currently experiencing is new. How organizations – and individual professionals – deal with the issues of a rapidly changing and highly competitive environment are critical to both future success and current productivity.

Scott McKain’s program on this important topic will outline how organizations – and the professionals who work for them – should deal with change. And, he offers compelling insights on how to sell, serve, manage and lead…even when the future is uncertain.

Key takeaways:

-The specific steps you must take to create distinction
-The Four Cornerstones of Distinction required to stand out and move up in times of change
-The importance of personal responsibility in creating compelling experiences in today’s culture


Every Program Purchase Includes

  • Gear Checks and Pre-Call Rehearsal: Your Geniecast Experience Specialist will test the audio, video, and internet connection for your primary location as well as the Genie (Presenter).
  • Expert Feature Management: Customized features are available to Cast participants per Client specification.
  • Live Technical Support: We’re with you every step of the way to ensure a smooth end-to-end Cast experience.