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Stand Out & Lead 5 Diamond Service Customer Service-Techniques Top Businesses Use To Develop Customer Loyalty
You may have an incredible product or service, but if your delivery is poor, so will your customer’s rating be of your business, and what keeps them coming back goes beyond your delivery; it’s in their experience. In this presentation, your audience will discover how to create an unforgettable experience before, during and long after they do business with you.
Your audience will learn:
*How to make a lasting first impression.
*The model of 5 Diamond service.
*How to develop loyal customers who advertise for you.
*How to turn difficult customers into life long clients.
*”You don’t have to be a 5 diamond hotel to deliver 5 diamond service.” -Betsy Allen-Manning
what you get
- Last up to one hour
- Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
- Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support