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Resolve Smart: Conflict Resolution Skills
The Resolve Smart workshop utilizes the Thomas-Kilmann Conflict Mode Instrument (TKI) which is the number one best-selling instrument for conflict management. This workshop is designed to help people understand how different conflict styles can impact a team. Participants will learn how individuals with a given style can constructively deal with teammates with different styles, how the entire group can identify its style, and how the team can compensate for any weaknesses in its style. Learn how to build group effectiveness and learn specific guidance for both the leader and the team on strategies for handling conflict to everyone’s benefit.
what you get
- Last up to one hour
- Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
- Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support