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How to Create a Customer Experience They Won’t Forget
Molly Bloom didn’t know a thing about running a poker business when she was asked to set up the most exclusive high stakes poker game in Hollywood. She was faced with the daunting question: how do you create an experience that will keep the rich and famous coming back when they can go anywhere to play poker? Molly found if she built a unique customer culture, not only would players come back, the game would become so exclusive that everyone would want to be a part of it. In this exciting and informative talk, Bloom shows how she created an experience like no other for her players and how you can apply the same principles for creating an exclusive experience for your customers.
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- Gear Checks and Final Systems Check: Your Geniecast Experience Specialist will test the audio, video, and internet connection for your primary location as well as the Genie (Presenter).
- Expert Feature Management: Customized features are available to Cast participants per Client specification.
- Live Technical Support: We’re with you every step of the way to ensure a smooth end-to-end Cast experience.