Dr. Marcia Reynolds is committed to changing the conversations leaders have at work. When leaders have meaningful conversations that grow people's minds, the workplace comes alive with an eagerness to discover what is possible. She has coached leaders, delivered classes, and spoken at conferences for clients in 35 countries. She has also presented at Harvard Kennedy School, Cornell University, and Smith College. Prior to starting her own business, Marcia's greatest success came as a result of designing the employee development program for a semiconductor manufacturing company facing bankruptcy. Within three years, the company turned around and became the #1 stock market success in the United States when they went public in 1993. For coaching, Marcia works with individuals and executive teams. She is often asked to coach leaders who technically excel but seek to develop their interpersonal effectiveness. After working with Marcia, her clients demonstrate remarkable improvements in engaging their teams and mastering influence with their peers and leaders. Excerpts from her books “Outsmart Your Brain,” “Wander Woman,” and her latest, “The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs,” have appeared in many places including Harvard Management Review, Fast Company, Fortune, CNN, and Psychology Today. Marcia's doctoral degree is in organizational psychology. She also holds two master's degrees, in adult learning and communications. Follow

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Emotional Engagement for Leaders: How to Shift Resistance into Positive, Self-Directed Action

Marcia Reynolds

Leaders who know when and how to connect with and emotionally engage individuals and teams not only earn loyalty and trust, they create an environment that supports creativity and innovation. This program teaches leaders to be more aware of the impact they have on others and how to choose words, actions and emotions to inspire others to excel. From handling a difficult conversation to creating an encouraging workplace, participants will learn how to keep positive energy moving forward at work.

Participants will learn:

– How to be emotionally alert

– How to develop your presence to create a positive impact

– How to create breakthrough moments in your conversations

– How to choose your emotions under pressure

what you get

  • Last up to one hour
  • Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
  • Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support