Creating a Customer-Focused Culture
This program features strategies that include designing memorable customer experiences; engaging, hiring, training and empowering team members; and everyday leadership concepts to sustain a customer focused culture. Learn how customers define quality customer service:
– Deliver customer experiences that create customer loyalty
– Build a team that serves with a customer first attitude
– Ask the tough questions to make your organization more customer focused
– Execution strategies leaders must use to create a customer focused culture
Every Program Purchase Includes
- Gear Checks and Final Systems Check: Your Geniecast Experience Specialist will test the audio, video, and internet connection for your primary location as well as the Genie (Presenter).
- Expert Feature Management: Customized features are available to Cast participants per Client specification.
- Live Technical Support: We’re with you every step of the way to ensure a smooth end-to-end Cast experience.