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5 Predictions Around The Future of Customer Experience
Organizations today need to understand the power of treating customers like they are guests in their home, rather than unwanted annoyances.
Hear from Customer Experience Adviser and Forbes.com contributor, Blake Morgan, on what she predicts will be the top trends in customer experience in 2016 including:
Proliferation of service channels
Mobile CRM Systems
When Real_ѐTime Is the New SLA
The Explosion of the Internet of Things
When Big Data becomes more useful
We hope you can join us to learn more about these modern customer engagement practices that leading edge companies are leveraging today and how you can leverage these in your own organization.
what you get
- Last up to one hour
- Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
- Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support